Frequently Asked Questions

All Products

If your steering device does not run, try the following:

UNIT DOES NOT RUN:

1. Check the battery and connections.

2. Unplug the 2-prong motor connector at the relay control and connect your motor directly to the battery with jumper wires [you will have to make your own, possibly with alligator clips].  If the unit does not run, replace the motor.

3. If the motor tests OK, the problem is in the relay control or the switch assembly.


UNIT RUNS BUT THE RELAY CONTROL OR SWITCH IS BAD:

1. Unplug the 3 prong plug coming out of the relay control.

2. Jump from red to green for one direction and red to blue for the reverse direction.

3. If the unit does not run or runs only one direction, the problem is in the relay control. Replace relay control.

4. If the unit runs in both direction, the problem is the switch assembly.  Replace the switch assembly.


WIRELESS REMOTE TROUBLESHOOTING

Weak Signal:

1. Battery may be low. To replace the battery, remove the screw on the back of the transmitter. Remove the back cover carefully, noticing how the rubber membrane is seated in the case. Remove and replace the battery. Re-install back cover, making sure that the rubber membrane is seated in the case.

Install screw and carefully tighten. Do not overt tighten. Dispose of old battery properly. During periods of long inactivity, it is recommended to remove the battery.

2. Receiver is obstructed. Move receiver in a direct line with the transmitter. Make sure the antenna is not obstructed.

3. Programming the transmitter to the receiver:

                  A.  Disconnect power to receiver (either positive or negative terminal).

                  B.  Enable the transmitter by pressing the power button, the LED will flash twice.

                  C.  Hold down either directional button on the transmitter.

                  D.  While holding down button connect power for about one second.

                  E. You should hear a relay on the receiver “click.”

                  F. Release button and fully reconnect power

                  G. Your transmitter is now programmed to the receiver.


Where can I get promotional stickers (Panther, EZ-Steer, Navigator, TrollMaster, and Anglers Pal)?

We now have promotional stickers available.  Please email us with your name and address, along with how you plan to display your new sticker.



Can I get MarineTech products repaired?

Our technicians can generally repair any of the MarineTech Products, including, Panther, TROLLMaster, EZ-Steer, King Pin, and Angler’s Pal.  Be advised that designs change over the years, and older units may not be able to be repaired due to lack of parts.  Please send us an email describing what needs to be repaired, and consider including some pictures to help us troubleshoot your issue. In some cases you will be just as well off simply ordering replacement parts from our Parts Store.


I have lost my installation/owner’s manual for my MarineTech Product. Where can I get a replacement?

Please call our Customer Service Department to get replacement installation/owner’s manuals.

 

I need replacement parts that are not shown on the Part Shop of the website. Where can I get these?

Additional parts are available by calling or emailing Customer Service. While the parts shown on the Parts Shop of the website are the ones most frequently needed for our products, all the parts available are not shown. Be prepared to provide which model you need parts for, and sending us pictures can be very helpful in ensuring that you get the proper parts

 

I need to have a component/part shipped overseas. Is this possible?

MarineTech Products can ship overseas. You will need to email the Customer Service Department for shipping prices.

I need the transom plate hole pattern for my Panther bracket. Where can I get this?

Go to this page and look for your bracket.  The hole pattern is located with that bracket.

Safe-Skeg

My Safe-Skeg screws are not long enough. Where can I get longer screws?

Send an email to Customer Service and we should be able to provide you with the proper size screws.  Be sure to include the Panther Safe-Skeg part number and your mailing address.

 

There is not a Safe-Skeg listed for my motor. Are there other Safe-Skegs available?

It is possible that one of the Safe-Skegs we have in stock will fit your motor. Please review the Safe-Skeg drawings on the website for measurements. Compare the measurements on the drawings to your skeg. If you are having difficulty with this, please contact Customer Service.  Be sure to have accurate measurements of your skeg.

High Security Outboard Motor Locks

Can I get replacement keys for my outboard motor lock?

Replacement keys are available, but you must have the key code to purchase replacement keys. The key code is a five digit numbered tag that was part of your original key set. If you do not have this key code, we will not be able to replace your keys.

General Actuator [tilt &trim] Questions

What kind of maintenance should I do on my actuator?

1)     At the beginning of each season, grease the actuator with marine grease.  The grease zerk is located on the gear house casing that the motor is attached to.  Depending on usage, it may be necessary to add 3-4 pumps of grease in mid-season.  DO NOT PUT MORE THAN 4 PUMPS OF GREASE IN AT ANY TIME.

2)     Before storage, remove the set screw from the actuator and spray fogging oil into the cylinder.  This set screw is located on the long outer cylinder.  Replace the fitting by applying RTV to the threads and tighten securely.

Why does my actuator keep coming apart?

It is likely that the screw inside the Actuator is broken. It is not possible to repair an actuator, but a new one can be ordered here.  You will need to find the one that fits your specific bracket.

I have a black hose attached to my Actuator, what is that for?
This is a “breather tube”, and it must be installed upright inside the engine cowling in a manner that prevents water from getting inside of it.

Happy Hooker

What are the actual measurements of the Happy Hooker?

The 85-B203MAR has an internal jaw width of 4 3/8 inches and on overall length of 7 7/8 inches. The 85-B203STN has an internal jaw width of 3 15/16 inches and an overall length of 8 13/16 inches

Outboard Motor Brackets

Model Max HP Max Weight Material Travel Setback Up/Down 2 STR 4 STR
55-0010 10 80 Stainless Steel 14" travel 7.5"/9.5" X  
55-0012 12 82 Aluminum 14" travel 7.75"/14.5" X  
55-0020A 20 115 Stainless Steel 11" travel 8.75"/13" X  
55-0021 20 115 Aluminum 11" travel 6.75"/12" X  
55-0022 10 80 Aluminum 11" travel 7"/12" X  
55-0407AL 15 132 Aluminum 10" travel 8.75"/14" 20 max 15 max
55-0408SS 20 132 Stainless Steel 11" travel 8.75"/14" 20 max 15 max
55-0410 35 263 Aluminum 10" travel 8.75"/14"   X
55-0416 35 263 Aluminum 16" travel 8.00"/12"
(9.5"/18.5" actual?)
  X


Can the motor be trailered with these brackets?

No. This will void the warranty.

 

Fixed-Mount Outboard Motor Brackets, Models 55-0024 and 55-0028

What is the set back?

10.125 inches (25.7175 cm)

Integral Trim and Tilt Model 25

Will this bracket fit on any other motors than shown?

No. Other motors may seem similar but they are not the same. 

 

I have a Johnson 30hp, why does it have interference when installed?

Johnson manufactured some industrial engines that were slightly different; the tips of the yoke need to be ground down about 1/8" to relieve interference.

 

Fixed Outboard Motor Bracket 55-0027

What is the set back?

8 inches (20.32 cm). The height is adjustable, and can be either 12” or 19.25”.

Panther Tilt and Trim Models 35, 55, 135

Can these brackets be used in saltwater?

Yes, however we strongly recommend that our Saltwater Anode Kit 55-9000 be used with all brackets in saltwater.

NOTE: Saltwater may discolor a bracket over time, but will not harm it

NOTE: The electrolysis that occurs in water with the electric motor on the actuator will attack the anode before it etches the bracket. The anode can be replaced once it has deteriorated, extending the life of the bracket.

Auxiliary Hydraulic Motor Lift Model 45

What is the set back?

15 inches (38.1 cm)

 

What kind of support is needed for this bracket?

This bracket requires full transom support.

Panther ElectroSteer 100, 101, T4, and T5

Why does my ElectroSteer suddenly quit working, and then after 1o minutes it starts working again?

All Electro steer motors have a thermal cut off switch that will disconnect the motor when the temperature reaches 115° C (239° F). It will reconnect the motor at 95° C (203° F).

The causes of a motor overheating could be:

The drive needs to be lubricated

The drive rod is binding on something

The left or right button is continuing to be pushed after the motor has reach its maximum left or right position

Continuous use against a strong current or wind

It is a very hot day.

On the black T4 and T5, putting a white cover over the case to reflect the sunlight can help.


I have a tilt bar on my engine, what Panther Electro Steer do I need?

  • Tilt bars are usually on small engines under 9 hp. You should use Electro Steer Model 100 for freshwater. Or Electro Steer Model 101 for saltwater.

    Threaded tilt tubes are very common on 9 hp and above, although some 8 hp also have threaded tilt tubes. In these cases you can use any Electro Steer that fits your install situation.


What is the difference between the T-4 and T-5?

  • T-4 uses a gear bar moving back and forth to turn engine and extends out from engine 9" (22.9 cm) on one side of the kicker motor and 14” (35.6 cm) on the other side of the kicker motor
  • T-5 uses a spool of Stainless Steel cable to turn engine and extends out from engine only 4" (10.16 cm) on one side of the kicker motor and 14” (35.6 cm) on the other side of the kicker motor

      
When I use my steering device, the threaded rod is rubbing on the motor, hydraulic lines or bracket when turning.
The rod can be re-bent in any direction to relieve interference. This will be true with either transom mount or engine mount units.

You may also want to try our “Extension Coupling Assembly Kit” to extend the ball stud assembly out an additional 1 1/8".  Go here for either Saltwater or Freshwater.

 
I have a Panther T4, and the threaded tilt tube on my kicker isn’t long enough.

MarineTech Products sells a “Tilt Tube Nut Extension.” This will replace the original tilt tube nut that comes with the T4. It gives an additional 1 1/2” of tilt tube. Go here to order. At this time this solution will not work for the T5.
 

My Panther Electro Steer 55-0100 does not turn my motor far enough?

The Panther Electrosteer 100 and 101 will turn your engine about 90 degrees. If your unit turns less than that, it is likely that your unit needs to be mounted on your transom right or left about 1 to 2 inches. (2.54 or 5.08 cm)

 

Wireless Remote Control Model 55-0105

The steering device does not move when I push the buttons on the remote.

Replace the A-23 battery and reprogram unit. See owners manual if new battery does not correct problem, may need new fob or relay.

TRIM AND TILT MODEL 35LE

I have the 35LE mounted on my Ranger boat, and the actuator comes apart.

It is possible that the unit was not installed properly at the boat factory, and this has allowed water to seep in through the breather tube.  A new actuator and breather tube will need to be installed. For more information on actuators, see the section above.

OUTBOARD MOTOR BRACKET MODELS 55-00407AL, 0408SS, 0410, 0416

I cannot move the bracket up and down.
All Auxiliary brackets need to have the engine installed on them before they can be moved. Springs are too strong to move bracket without engine weight.

 

OUTBOARD MOTOR BRACKET MODEL 55-0435

What is the difference between the 55-0035 and 55-0435?

The 55-0435 is a fixed manual bracket. The 55-0035 is identical except it is motorized. The 55-0435 can be converted to 55-0035, by adding an actuator (purchased separately). See Install Manual for more info.

ADJUSTABLE TRANSOM SAVER MODEL 55-1900 & 55-2100

My rubber V-Block lasted only one day and it cracked.

The engine is creating too much pressure on the V-Block. Just rest the engine in the V and do not apply any excessive pressure with your engine. Replacement parts can be ordered here. If you are within the warranty period we may be able to just send you a replacement. Email us a picture of the damaged V-Block, your receipt, and your address.

AUXILIARY STEERING KIT MODEL 55-2400/2600

The rod interferes with turning the engine?

The rod can be re-bent in a manner that will relieve the interference. You may also want to try our “Extension Coupling Assembly Kit” to extend the ball stud assembly out an additional 1 1/8". Go here for either the Saltwater or Freshwater unit.